Mass General Brigham Urgent Care - Brookline
Urgent care center · Boston
1285 Beacon St, Brookline, MA 02446
About
Mass General Brigham Urgent Care, located at 1285 Beacon St in Brookline, serves as a local resource for patients seeking medical attention when their primary care providers are unavailable. The facility is situated in a modern building and offers a clean, accessible environment for those in need of prompt care for a variety of non-emergency health concerns, ranging from respiratory issues and infections to minor physical ailments. Patient experiences at this location vary significantly. Many visitors have praised the staff for their empathy, kindness, and professional demeanor, noting that the office is well-equipped with amenities like televisions in examination rooms to help pass the time. Conversely, other patients have reported challenges regarding wait times, administrative communication, and inconsistencies in the quality of care or bedside manner provided by different clinicians. While some individuals appreciate the convenience of having an in-network urgent care option nearby, others have expressed frustration with the billing process and the overall efficiency of the patient flow. As with any urgent care center, the experience can depend on the specific nature of the visit and the volume of patients being seen at any given time.
What clients say
Patient experiences at this urgent care are highly polarized, with some praising the clean facility and empathetic staff while others report significant delays and dissatisfaction with medical outcomes. While many visitors appreciate the prompt and kind care, others express frustration regarding billing transparency, long wait times, and perceived lack of clinical expertise.
Strengths
- Clean and modern facility
- Friendly and empathetic staff
Weaknesses
- Long and unpredictable wait times
- Lack of billing transparency
- Inconsistent medical care quality
Best for
Patients seeking a clean, modern facility for minor ailments who are prepared for potential wait times and billing complexities.
Opening hours
- Friday
- 9 AM–8:30 PM
- Monday
- 9 AM–8:30 PM
- Sunday
- 9 AM–8:30 PM
- Tuesday
- 9 AM–8:30 PM
- Saturday
- 9 AM–8:30 PM
- Thursday
- 9 AM–8:30 PM
- Wednesday
- 9 AM–8:30 PM
Contact
- 1285 Beacon St, Brookline, MA 02446
- (617) 751-6205
- urgentcare.massgeneralbrigham.org/boston-urgent-care/brookline