CareWell Urgent Care Cambridge
Urgent care center · Boston
1400 Cambridge St, Cambridge, MA 02138
About
Located at 1400 Cambridge St, CareWell Urgent Care serves the Cambridge community as a local option for those seeking medical attention for non-life-threatening conditions. The facility provides a range of urgent care services, utilizing an online check-in system that many patients find convenient for managing their visits. The clinic is staffed by a team that includes nurse practitioners, physician assistants, and doctors who handle various health concerns, from minor injuries to general illnesses. Patient experiences at this location vary significantly, reflecting the challenges often found in high-volume urgent care settings. Some visitors report positive interactions, highlighting efficient, compassionate care and a smooth check-in process that allows them to be seen promptly. Conversely, other patients have expressed frustration regarding inconsistent communication, administrative errors, and concerns over staffing levels. While some individuals appreciate the accessibility and professional demeanor of the medical staff, others have noted difficulties with front-desk interactions and the thoroughness of the care provided. As with any urgent care center, the quality of the experience can depend on the specific circumstances of the visit and the staff on duty.
What clients say
Carewell Urgent Care receives polarized feedback, with many patients praising the efficient online booking and compassionate medical staff, while others report significant issues with administrative errors, poor bedside manner, and inconsistent quality of care. Experiences range from seamless, quick visits to frustrating encounters involving long wait times and perceived staff indifference.
Strengths
- Convenient online appointment booking
- Compassionate and attentive medical staff
- Efficient and fast service
Weaknesses
- Poor front desk communication
- Inconsistent wait times
- Unprofessional staff behavior
Best for
Patients seeking quick, routine urgent care for minor illnesses or injuries who prefer the convenience of online scheduling.
Opening hours
- Friday
- 8 AM–8 PM
- Monday
- 8 AM–8 PM
- Sunday
- 8 AM–8 PM
- Tuesday
- 8 AM–8 PM
- Saturday
- 8 AM–8 PM
- Thursday
- 8 AM–8 PM
- Wednesday
- 8 AM–8 PM
Contact
- 1400 Cambridge St, Cambridge, MA 02138
- (617) 714-4534
- www.carewellurgentcare.com/centers/cambridge-inman-square/?utm_source=GBP&utm_medium=organic