AFC Urgent Care Back Bay
Urgent care center · Boston
575 Boylston St, Boston, MA 02116
About
Located at 575 Boylston St in the heart of Boston’s Back Bay, AFC Urgent Care serves as a local medical laboratory and urgent care facility. The clinic is designed to provide an alternative to traditional emergency room visits for non-life-threatening health concerns, offering a streamlined registration process that allows many patients to be seen and treated efficiently. With a 4.6 rating based on over 1,600 reviews, the center is frequently utilized by area residents for a variety of needs, ranging from diagnostic lab work and imaging services to the treatment of minor injuries and acute illnesses. The patient experience at this location is varied, reflecting the fast-paced nature of urgent care medicine. Many visitors report positive interactions, highlighting the professionalism and kindness of the reception and clinical staff, as well as the convenience of same-day lab and imaging capabilities. While the facility aims to provide a smooth, stress-free environment for those seeking timely medical attention, feedback also indicates that patient experiences can differ significantly depending on the specific provider and the nature of the visit. As with any busy urban clinic, the team continues to balance the demands of high-volume care with the goal of providing attentive and clear communication to every individual who walks through their doors.
What clients say
The clinic receives polarized feedback, with many patients praising the efficient, fast, and friendly care, while others report significant issues with communication, follow-up, and clinical competence. While some find the staff helpful and professional, others describe experiences involving long wait times, dismissive interactions, and failures in medical follow-through.
Strengths
- Fast and efficient service
- Friendly and kind staff
- Easy online registration process
Weaknesses
- Poor communication and follow-up
- Long wait times
- Dismissive provider interactions
Best for
Patients seeking quick, accessible urgent care for minor injuries or routine medical needs.
Opening hours
- Friday
- 8 AM–8 PM
- Monday
- 8 AM–8 PM
- Sunday
- 8 AM–8 PM
- Tuesday
- 8 AM–8 PM
- Saturday
- 8 AM–8 PM
- Thursday
- 8 AM–8 PM
- Wednesday
- 8 AM–8 PM
Contact
- 575 Boylston St, Boston, MA 02116
- (617) 869-0500
- www.afcurgentcare.com/back-bay/?utm_source=gmb&utm_medium=organic&utm_campaign=afc-back-bay-gbp