Warby Parker Newbury St.
Optometrist · Boston
83 Newbury St, Boston, MA 02116
About
Located at 83 Newbury St in the heart of Boston, Warby Parker has established itself as a go-to destination for those seeking a streamlined approach to eye care and eyewear. With a solid 4.5-star rating based on over 250 reviews, the location is frequently praised for its efficient eye exams and a wide selection of frames. Visitors often highlight the professional and patient nature of the staff, who are noted for assisting with frame selection, navigating insurance claims, and performing on-the-spot adjustments or repairs to ensure a comfortable fit. The experience at this Newbury Street storefront is designed to be accessible, with many customers appreciating the ability to secure same-day appointments for exams. While the majority of patrons report a smooth, helpful, and personalized process, the store’s service occasionally faces scrutiny regarding delivery timelines for custom orders and transparency in billing for contact lenses. Despite these mixed experiences, the team is widely recognized for their friendly demeanor and willingness to go the extra mile, making it a convenient option for locals looking to combine professional optometry services with a modern retail experience.
What clients say
Customers generally report a positive experience, highlighting the helpful staff, efficient eye exams, and wide selection of frames. While most visitors praise the service and ease of insurance processing, some report issues with delayed delivery times and a lack of transparency regarding pricing.
Strengths
- Helpful and patient staff
- Efficient eye exam process
- Wide selection of frames
- Assistance with insurance claims
Weaknesses
- Delayed delivery of orders
- Lack of pricing transparency
Best for
Individuals seeking quick, convenient eye exams and a wide variety of frame options with staff assistance.
Opening hours
- Friday
- 10 AM–6 PM
- Monday
- 10 AM–6 PM
- Sunday
- 11 AM–6 PM
- Tuesday
- 10 AM–6 PM
- Saturday
- 10 AM–6 PM
- Thursday
- 10 AM–6 PM
- Wednesday
- 10 AM–6 PM