Mass General Brigham Express Care (Boston Common)
Medical clinic · Boston
137 Stuart St, Boston, MA 02116
About
Located at 137 Stuart St in the heart of Boston, Mass General Brigham Express Care serves as a local resource for patients seeking medical attention for non-emergency conditions. The facility provides a range of services, including diagnostic testing and professional medical evaluations for various illnesses and injuries. Patients visiting the clinic often interact with a team of medical assistants, nurses, and physician assistants who work to address health concerns, provide prescriptions, and offer guidance on follow-up care. The patient experience at this location is notably varied. Many individuals report receiving thorough, professional, and attentive care from the clinical staff, often highlighting the convenience of having diagnostic tests performed on-site. Others have noted that wait times can fluctuate depending on the volume of patients, and some have expressed a desire for more consistent communication regarding queue status and administrative processes. While the facility remains a frequent choice for those in the Boston Common area needing prompt medical support, prospective patients are often encouraged to check the current queue status before arriving to help manage expectations for their visit.
What clients say
Patient experiences at this urgent care are highly polarized, with many praising the medical staff for being attentive and thorough while others report significant issues with long wait times and unprofessional front desk interactions. While some patients appreciate the efficient care and diagnostic capabilities, others express frustration regarding poor communication and a lack of empathy from administrative staff.
Strengths
- Attentive and thorough medical providers
- Efficient diagnostic and testing capabilities
- Clean and comfortable patient rooms
Weaknesses
- Long and unpredictable wait times
- Unprofessional or rude front desk staff
- Poor communication regarding wait status
- Lack of empathy for unwell patients
Best for
Patients seeking thorough medical assessment and diagnostic care who are prepared for potential wait times.
Opening hours
- Friday
- 9 AM–8:30 PM
- Monday
- 9 AM–8:30 PM
- Sunday
- 9 AM–8:30 PM
- Tuesday
- 9 AM–8:30 PM
- Saturday
- 9 AM–8:30 PM
- Thursday
- 9 AM–8:30 PM
- Wednesday
- 9 AM–8:30 PM