Carbon Health Immediate & Primary Care Boston - Back Bay

About

Located at 399 Boylston St in the heart of Boston’s Back Bay, Carbon Health Immediate & Primary Care serves the local community as a versatile medical facility. The clinic offers both urgent care services for immediate health concerns and primary care options for ongoing patient needs. With a 4.5-star rating based on over 300 reviews, the center is designed to provide a convenient, tech-enabled approach to healthcare, allowing patients to manage appointments and navigate their medical records through a dedicated mobile application. The patient experience at this location is often defined by the warmth and professionalism of the clinical and administrative staff. Many visitors highlight the attentive nature of the providers, noting that clinicians frequently take the time to listen to concerns, explain treatment plans in detail, and ensure patients feel heard and comfortable during their visits. While the facility is praised for its cleanliness and efficient workflow, patient experiences can vary. As with any medical provider, the clinic balances a high volume of care with internal policies regarding insurance verification and billing, which patients are encouraged to clarify ahead of their appointments to ensure a smooth visit.

What clients say

Most patients report highly positive experiences, frequently praising the staff for being attentive, kind, and thorough during their visits. However, some patients have encountered significant issues regarding diagnostic accuracy, follow-up communication, and billing transparency.

Opening hours

Friday

9 AM–7 PM

Monday

9 AM–7 PM

Sunday

9 AM–7 PM

Tuesday

9 AM–7 PM

Saturday

9 AM–7 PM

Thursday

9 AM–7 PM

Wednesday

9 AM–7 PM

Contact

• 399 Boylston St, Boston, MA 02116
• (857) 416-9218
• carbonhealth.com/locations/boston-ma-back-bay-boylston?utm_source=gmb&utm_medium=referral&utm_campaign=boston-ma-back-bay-boylston&utm_content=website