Boston Medical Center
Medical clinic · Boston
1 Boston Medical Center Pl, Boston, MA 02118
About
Located at 1 Boston Medical Center Pl in Boston, Massachusetts, Boston Medical Center serves as a large medical clinic providing a wide range of healthcare services. The facility offers specialized care across various departments, including cardiology, orthopedics, and surgical services, with many patients highlighting the expertise and compassion of specific surgeons and medical staff during complex procedures. The clinic also manages outpatient diagnostic testing and laboratory services as part of its broader healthcare operations. The patient experience at the facility remains notably polarized. While some individuals report high levels of satisfaction, praising the dedication of the nursing staff and the successful outcomes of their surgeries, others have expressed significant frustrations. Common concerns raised by patients include administrative challenges with billing and communication, difficulties in navigating the appointment system, and inconsistent experiences regarding facility maintenance and staff responsiveness in certain departments. With a Google rating of 3.1 out of 5 based on 845 reviews, the clinic continues to be a subject of varied feedback from the local community, reflecting a complex environment where individual experiences with care and service can differ substantially.
What clients say
Boston Medical Center receives highly polarized feedback, with patients praising the expertise and compassion of specific surgeons and medical staff while reporting significant dissatisfaction with administrative processes and facility cleanliness. Many patients report excellent surgical outcomes, yet others cite severe communication breakdowns, long wait times, and unprofessional conduct.
Strengths
- Highly skilled surgeons
- Compassionate nursing staff
- Successful surgical outcomes
Weaknesses
- Poor communication and responsiveness
- Long wait times
- Unprofessional staff behavior
- Unsanitary bathroom facilities
- Administrative and billing errors
Best for
Patients seeking specialized surgical care from highly-rated individual doctors.
Opening hours
- Friday
- Open 24 hours
- Monday
- Open 24 hours
- Sunday
- Open 24 hours
- Tuesday
- Open 24 hours
- Saturday
- Open 24 hours
- Thursday
- Open 24 hours
- Wednesday
- Open 24 hours
Contact
- 1 Boston Medical Center Pl, Boston, MA 02118
- (617) 638-8000
- www.bmc.org/?utm_campaign=yextbuilding&utm_source=building_listing&utm_medium=yext