One Medical Primary Care Clinic - South End - Harrison Ave
Family practice physician · Boston
394 Harrison Ave, Boston, MA 02118
About
Located at 394 Harrison Ave in Boston’s South End, One Medical provides primary care services designed to integrate modern convenience with clinical attention. The clinic is frequently noted by patients for its clean, professional atmosphere and an efficient booking system that allows for prompt, often same-day, appointment scheduling. Many visitors highlight the facility’s ability to minimize wait times, creating a calm environment that stands in contrast to more traditional medical office settings. The care team at this location includes a variety of providers and lab staff who are often praised for their attentive, compassionate approach to patient interactions. Patients frequently report that their doctors take the time to explain procedures clearly and listen to medical concerns without making them feel rushed. While the clinic is highly regarded by many for its accessibility and the skill of its staff—particularly in specialized tasks like blood draws—some members have noted challenges regarding administrative responsiveness and continuity of care. With a current rating of 4.3 out of 5 stars based on 32 reviews, the clinic remains a notable option for those in the Boston area seeking a streamlined, tech-forward approach to their primary healthcare needs.
What clients say
Patient experiences at this facility are polarized, with many praising the clean environment, ease of scheduling, and attentive providers. However, others report significant frustrations regarding administrative responsiveness, appointment cancellations, and inconsistent continuity of care.
Strengths
- Clean and modern offices
- Easy appointment scheduling
- Prompt and on-time appointments
- Attentive and compassionate providers
Weaknesses
- Poor administrative phone support
- Difficulty with medication refills
- Inconsistent provider continuity
- Last-minute appointment cancellations
Best for
Patients seeking a modern, app-based primary care experience with convenient scheduling and clean facilities.
Opening hours
- Friday
- 8 AM–5 PM
- Monday
- 8 AM–5 PM
- Sunday
- Closed
- Tuesday
- 8 AM–5:30 PM
- Saturday
- Closed
- Thursday
- 8 AM–5:30 PM
- Wednesday
- 8 AM–5 PM
Contact
- 394 Harrison Ave, Boston, MA 02118
- (888) 663-6331
- onemedical.com/locations/bos/southend?y_source=1_MTA1Mzk0OTQwOC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D