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Boston
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Family practice physician

One Medical Primary Care Clinic - Copley Square

Family practice physician · Boston

4.349 {count} reviews

185 Dartmouth St Ste 603, Boston, MA 02116

(888) 663-6331Website
One Medical Primary Care Clinic - Copley Square

About

Located at 185 Dartmouth Street in the heart of Boston’s Copley Square, this One Medical primary care clinic offers a modern approach to healthcare within a compact, tidy office setting. Patients visiting the location can access the facility via the building’s security desk, with convenient proximity to public transit hubs like Back Bay and Copley stations. The clinic provides a range of services, including routine physicals, on-site lab work, and consultations with primary care providers, all integrated with a digital platform designed for appointment scheduling and virtual communication. Patient experiences at this location are varied, reflecting the complexities of a high-traffic urban practice. Many individuals highlight the professionalism and warmth of the clinical staff, often praising specific providers for their empathy, thoroughness, and ability to listen to health concerns. Conversely, some patients have reported challenges regarding administrative follow-through, communication gaps during lab visits, and frustrations with the billing process. While the clinic aims to provide an efficient and accessible healthcare experience, prospective patients may find that the quality of service can fluctuate, leading to a range of perspectives on the consistency of care provided at this specific Boston office.

What clients say

Patient experiences at this location are polarized, with many praising the high quality of care and professional staff, while others report significant operational failures and administrative frustrations. Recurring issues include inconsistent lab service, billing errors, and difficulties with appointment management.

Strengths

  • knowledgeable and empathetic providers
  • clean and inviting office environment
  • on-site lab services
  • timely and efficient appointments

Weaknesses

  • miscommunication regarding lab orders
  • inefficient billing and administrative processes
  • difficulty scheduling or changing appointments
  • declining service quality since acquisition

Best for

Patients seeking a modern, comfortable office environment with access to highly-rated primary care physicians.

Opening hours

Friday
8 AM–5:30 PM
Monday
8 AM–6 PM
Sunday
Closed
Tuesday
8 AM–6 PM
Saturday
Closed
Thursday
8 AM–5 PM
Wednesday
8 AM–5 PM

Contact

One Medical Primary Care Clinic - Copley Square — BostonFamily practice physician