Bournewood Health Systems

About

Bournewood Health Systems, located at 300 South St in Chestnut Hill, Massachusetts, operates as an inpatient mental health clinic. The facility provides psychiatric care and therapeutic services for individuals navigating mental health crises, offering a range of group activities and clinical support intended to assist patients during their recovery process. The clinic’s reputation among those who have utilized its services remains deeply polarized. Some former patients and their families report positive experiences, highlighting staff members who were attentive, supportive, and instrumental in their treatment plans. Conversely, a significant number of visitors have expressed serious concerns regarding the facility. Common criticisms include reports of inadequate staffing levels, inconsistent communication regarding aftercare and prescriptions, and issues concerning the cleanliness and maintenance of the environment. While some individuals found the atmosphere conducive to their needs, others have described the experience as distressing, citing frustrations with facility policies and the overall quality of care provided.

What clients say

Reviews for Bournewood are highly polarized, with some patients reporting life-saving support from staff while many others describe a traumatic, prison-like environment. Common complaints include poor facility maintenance, inadequate patient care, and a lack of meaningful activities.

Opening hours

Friday

Open 24 hours

Monday

Open 24 hours

Sunday

Open 24 hours

Tuesday

Open 24 hours

Saturday

Open 24 hours

Thursday

Open 24 hours

Wednesday

Open 24 hours

Contact

• 300 South St, Chestnut Hill, MA 02467
• (617) 890-7146
• bournewood.com/?utm_source=localfx&utm_medium=organic&utm_campaign=localfx&utm_content=brookline