Family Medicine at Boston Medical Center
Family practice physician · Boston
11 Melnea Cass Blvd, Boston, MA 02119
About
Located at 11 Melnea Cass Blvd in Boston, Family Medicine at Boston Medical Center serves as a primary care clinic for the local community. The facility offers a range of medical services, including physicals and general health consultations, with a staff that includes various physicians, nurse practitioners, and administrative personnel. Patients visiting the clinic interact with a diverse team tasked with managing appointments, handling medical paperwork, and coordinating laboratory testing. The patient experience at this location is notably polarized. Some individuals report high levels of satisfaction, specifically praising the professionalism and detailed care provided by certain doctors and front-desk staff. Conversely, other patients have expressed significant frustrations regarding administrative operations. Common concerns cited by visitors include long wait times for appointments, challenges with the scheduling process, and difficulties regarding the management of lab samples and medical documentation. As the clinic continues to operate in the heart of Boston, it remains a site of varied experiences, where the quality of care often depends on the specific provider and the nature of the administrative support received.
What clients say
Patient experiences at this facility are highly polarized, with many praising specific doctors for their attentive and professional care while others report severe administrative failures. Common frustrations include significant appointment delays, lost medical records, and poor communication regarding scheduling and billing.
Strengths
- Highly attentive and professional doctors
- Polite and helpful front desk staff
Weaknesses
- Long wait times for appointments
- Lost test samples and paperwork
- Frequent last-minute appointment cancellations
- Poor communication regarding billing costs
Best for
Patients seeking specific, highly-rated primary care physicians who are willing to navigate potential administrative and scheduling challenges.
Opening hours
- Friday
- 7 AM–5 PM
- Monday
- 7 AM–8 PM
- Sunday
- Closed
- Tuesday
- 7 AM–8 PM
- Saturday
- 8 AM–12 PM
- Thursday
- 7 AM–8 PM
- Wednesday
- 7 AM–8 PM
Contact
- 11 Melnea Cass Blvd, Boston, MA 02119
- (617) 414-2080
- www.bmc.org/family-medicine?utm_campaign=yextserviceline&utm_source=serviceline_listing&utm_medium=yext