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Hospital

Tufts Medical Center

Hospital · Boston

3.2612 {count} reviews

800 Washington St, Boston, MA 02111

Tufts Medical Center

About

Located at 800 Washington St in the heart of Boston, Tufts Medical Center serves as a prominent medical facility for the local community. The center provides a wide range of care, from emergency services and surgical procedures to specialized oncology and cardiology support. Patients visiting the facility often interact with a diverse team of doctors, nurses, and support staff who manage everything from routine appointments to complex, long-term treatments. The patient experience at Tufts Medical Center is varied, reflecting the complexities of a large urban hospital. Many individuals report receiving compassionate, professional, and attentive care, frequently highlighting specific staff members who go above and beyond to provide comfort and clear communication during difficult health journeys. Conversely, some patients have expressed concerns regarding administrative processes, communication gaps, and inconsistencies in bedside manner. As a busy teaching institution, the center remains a central point of care for many Boston residents, balancing the demands of high-volume medical services with the ongoing goal of providing dedicated support to those in need.

What clients say

Reviews for Tufts Medical Center are highly polarized, with many patients praising the compassionate and attentive care provided by nursing and medical staff. Conversely, other patients report significant dissatisfaction regarding dismissive staff behavior, poor communication, and administrative frustrations.

Strengths

  • Compassionate and attentive nursing staff
  • Professional and knowledgeable doctors
  • High quality of inpatient care

Weaknesses

  • Dismissive and rude staff behavior
  • Frustrating administrative and scheduling processes
  • Poor communication from medical providers

Best for

Patients seeking specialized oncology, cardiology, or emergency care who value dedicated nursing support.

Opening hours

Friday
Open 24 hours
Monday
Open 24 hours
Sunday
Open 24 hours
Tuesday
Open 24 hours
Saturday
Open 24 hours
Thursday
Open 24 hours
Wednesday
Open 24 hours

Contact

Tufts Medical CenterBostonHospital