Mount Auburn Hospital
Hospital · Boston
330 Mt Auburn St, Cambridge, MA 02138
About
Located at 330 Mt Auburn St in Cambridge, Massachusetts, Mount Auburn Hospital serves the local community as a general hospital providing a wide range of medical services. The facility is home to various departments, including emergency care, maternity and newborn services, orthopedics, and psychiatry. Patients visiting the hospital often highlight the dedication and compassion of the clinical staff, with many individuals praising the nurses, technicians, and doctors for their professional and life-saving care during critical health events. While the clinical teams frequently receive recognition for their bedside manner and expertise, the patient experience at Mount Auburn Hospital can be varied. Some visitors report high levels of satisfaction with the quality of care and the supportive environment provided by the staff. Conversely, other patients have noted challenges regarding administrative processes, such as navigating the hospital’s billing system, managing appointment scheduling, and dealing with wait times. As a prominent fixture in the Cambridge area, the hospital continues to balance the delivery of essential medical treatment with the ongoing operational demands of a busy healthcare facility.
What clients say
Mount Auburn Hospital receives polarized feedback, with many patients praising the compassionate and life-saving clinical care provided by doctors and nurses. Conversely, significant frustration is expressed regarding disorganized administrative processes, confusing facility navigation, and complex, opaque billing practices.
Strengths
- Compassionate and skilled nursing staff
- High-quality medical and surgical care
- Excellent hospital food
Weaknesses
- Disorganized administrative and booking support
- Opaque and frustrating billing processes
- Difficult to navigate facility
Best for
Patients seeking high-quality clinical and surgical expertise who are prepared to navigate complex administrative and billing systems.
Opening hours
- Friday
- Open 24 hours
- Monday
- Open 24 hours
- Sunday
- Open 24 hours
- Tuesday
- Open 24 hours
- Saturday
- Open 24 hours
- Thursday
- Open 24 hours
- Wednesday
- Open 24 hours
Contact
- 330 Mt Auburn St, Cambridge, MA 02138
- (617) 492-3500
- www.mountauburnhospital.org