Tufts Medical Center Primary Care – Boston
Family practice physician · Boston
Biewend Building, 260 Tremont Street, 4th-6th floors, Boston, MA 02116
About
Located in the Biewend Building at 260 Tremont Street, Tufts Medical Center Primary Care serves the Boston community as a provider of internal medicine. The practice is home to a team of internists and medical staff who manage a wide range of patient needs, from routine health maintenance to the coordination of care for those with complex or chronic medical conditions. Patient experiences at this location are notably varied. Some long-term patients report deep satisfaction with the quality of care, frequently highlighting the professionalism, kindness, and attentive bedside manner of specific physicians and physician assistants. These individuals often describe their providers as thorough, receptive, and genuinely invested in their well-being. Conversely, other patients have expressed significant frustrations regarding the administrative side of the practice. Common concerns include difficulties with appointment scheduling, communication lapses, and challenges navigating the office’s operational processes. While the clinical expertise of individual providers remains a highlight for many, the overall experience at this Boston facility is often shaped by the balance between the care received in the exam room and the administrative coordination required to access it.
What clients say
Patient experiences at this facility are highly polarized, with some long-term patients praising the compassionate and thorough care provided by specific doctors. Conversely, many others report significant frustrations regarding administrative failures, poor communication, and difficulties with scheduling and insurance coordination.
Strengths
- Compassionate and thorough doctors
- Long-term patient satisfaction
Weaknesses
- Poor administrative and scheduling management
- Difficulty reaching staff by phone
- Frequent rotation of primary doctors
- Rude or disrespectful front desk staff
Best for
Patients seeking long-term relationships with specific, highly-regarded individual providers who are willing to navigate potential administrative challenges.
Opening hours
- Friday
- 8 AM–5 PM
- Monday
- 8 AM–8 PM
- Sunday
- Closed
- Tuesday
- 8 AM–8 PM
- Saturday
- 8 AM–12 PM
- Thursday
- 8 AM–8 PM
- Wednesday
- 8 AM–8 PM
Contact
- Biewend Building, 260 Tremont Street, 4th-6th floors, Boston, MA 02116
- (617) 636-5400
- www.tuftsmedicine.org/get-care/locations/tufts-medical-center/tufts-medical-center-primary-care-boston?utm_source=Yext&utm_medium=Listings%20Management