One Medical Primary Care Clinic - FiDi 53 State
Family practice physician · Boston
53 State St Ste 106, Boston, MA 02109
About
Located at 53 State Street in the heart of Boston’s Financial District, the One Medical primary care clinic offers a modern approach to healthcare that prioritizes patient convenience and efficiency. The practice is designed to provide a streamlined experience, utilizing a dedicated mobile app that allows members to book appointments, message their care team, and access test results. Patients often highlight the office’s peaceful, spacious environment and its notable views of the city as a refreshing departure from the traditional, crowded medical office setting. The clinic emphasizes a patient-centered model, with many visitors reporting prompt, on-time appointments and providers who take the time to listen to their concerns. The staff, including various primary care practitioners, is frequently described as professional and approachable, fostering an inclusive atmosphere for those seeking routine care, physicals, or assistance with referrals. While the practice has garnered a loyal following for its responsiveness and digital integration, some patients have noted varied experiences regarding billing transparency and appointment availability. Overall, the clinic aims to provide a highly organized and accessible alternative for those looking to modernize their primary care experience in downtown Boston.
What clients say
One Medical receives high praise for its efficient, tech-enabled appointment system and attentive, patient-centered care. However, some members report significant frustrations regarding billing inaccuracies, difficulty reaching staff, and inconsistent availability of preferred providers.
Strengths
- Efficient appointment booking
- On-time appointments
- Responsive mobile app
- Attentive and professional staff
Weaknesses
- Billing and coding issues
- Difficulty reaching staff by phone
- Inconsistent provider availability
- High membership fees
Best for
Patients seeking a modern, tech-integrated healthcare experience with convenient scheduling and digital communication tools.
Opening hours
- Friday
- 8 AM–5 PM
- Monday
- 8 AM–5 PM
- Sunday
- Closed
- Tuesday
- 8 AM–5 PM
- Saturday
- Closed
- Thursday
- 8 AM–5 PM
- Wednesday
- 8 AM–5 PM
Contact
- 53 State St Ste 106, Boston, MA 02109
- (888) 663-6331
- onemedical.com/locations/bos/fidi-53-state?y_source=1_MTA1Mzk0OTQyOC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D