New England Dental Group
Cosmetic dentist · Boston
1 Milk St, Boston, MA 02109
About
Located at 1 Milk St in the heart of Boston, New England Dental Group serves the local community as a dental practice focused on patient care. The office is designed to provide a professional and modern atmosphere, aiming to create a comfortable environment for those seeking routine dental maintenance or specific treatments. With a current rating of 4.8 out of 5 stars based on over 500 reviews, the practice has established a significant presence in the city’s healthcare landscape. The patient experience at the clinic is often characterized by interactions with a staff that many describe as friendly and attentive. The team typically works to guide patients through their treatment plans, emphasizing the importance of explaining procedures and addressing individual dental concerns. While the practice is frequently recognized for its clean and welcoming facilities, patient feedback reflects a range of experiences regarding administrative communication and the consistency of care. As with any medical provider, the group continues to navigate the balance between managing high patient volume and maintaining the personalized service that many visitors have come to expect.
What clients say
New England Dental Group receives polarized feedback, with many patients praising the friendly staff, clean office environment, and clear communication from dentists. However, a significant number of patients report serious concerns regarding billing errors, administrative mismanagement, and potential overtreatment.
Strengths
- Friendly and caring staff
- Clean and modern office atmosphere
- Clear explanation of dental procedures
Weaknesses
- Persistent billing and reimbursement issues
- Concerns regarding unnecessary treatment recommendations
- Administrative and communication failures
Best for
Patients seeking a modern, comfortable dental environment who are comfortable managing their own billing and treatment verification.
Opening hours
- Friday
- 8 AM–5 PM
- Monday
- 8 AM–5 PM
- Sunday
- Closed
- Tuesday
- 8 AM–5 PM
- Saturday
- Closed
- Thursday
- 8 AM–5 PM
- Wednesday
- 8 AM–5 PM
Contact
- 1 Milk St, Boston, MA 02109
- (617) 892-4411
- www.newenglanddentalgroup.com